Experience Overhaul for a Supply Chain SaaS Platform
Company
Chainlytics
Category
UI/UX
Timelines
3 Months
SErvice we provided
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About the Project
Chainlytics is a cloud-powered SaaS platform that helps e-commerce and enterprise clients manage logistics and optimize supply chain efficiency. Muse Creatives was brought on to overhaul the user experience, making it more intuitive, multilingual-ready, and efficient for global teams handling complex operations.
Problems
The platform’s interface was cluttered and inconsistent, making it difficult for users to navigate key workflows. Localization was poorly implemented, and critical operations lacked clarity in both structure and design.
Challenge
We needed to build a seamless experience that performed consistently across five languages. Maintaining UX coherence while localizing design components required detailed interaction planning and rigorous layout control.
Solution
We restructured the user experience around task-based workflows and simplified navigation paths. The result was a responsive, multilingual-ready interface that reduced friction for global supply chain teams and improved user task completion rates.
Style Guide
A scalable style guide was created to manage layout behavior, typography, color usage, and interaction standards. It ensured visual and functional consistency across languages, screens, and user types.
Icons and Illustrations
We designed a tailored icon set and use-case visuals that aligned with Chainlytics’ technical environment. These visuals supported workflow comprehension and enhanced system usability across key modules.
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