Dashboard Platform for Reputation Management
Company
Revix
Category
Web Design
Timelines
3 Months
SErvice we provided
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About the Project
Revix is a SaaS platform that enables multi-location retail brands to manage online reviews and reputation across platforms. As feature demand grew, the platform faced usability challenges that slowed response times and confused users. Muse Creatives was brought in to reimagine the dashboard, creating a unified system optimized for speed, clarity, and scale.
Problems
The existing interface integrated three tools but lacked a unified flow. Users struggled with overwhelming data, inconsistent design elements, and tedious manual processes that delayed customer response.
Challenges
Creating a clean and scalable dashboard that balances metric visibility with simplified workflows across different user roles.
Our Solutions
We consolidated features into a single dashboard, introduced visual hierarchy to surface key metrics, and integrated automation to reduce manual inputs. A design system ensured brand consistency and supported long-term scalability.
Sketch
We mapped role-based journeys across managers, agents, and store leads to identify overlaps and simplify task touchpoints.
User Flow
Modular wireframes were designed to streamline access to reviews, action triggers, and reporting, reducing navigation layers for high-frequency tasks.
Visual Output
The new UI is minimal, responsive, and real-time, offering instant access to brand health metrics and team performance dashboards.
Dashboard Review
Post-launch analytics showed a 60% drop in review response time. Managers gained centralized oversight, and the polished UI improved user trust and team adoption.
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